Privacy Policy

Effective Date: June 5, 2025

QuantFi is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy outlines our data practices, your rights, and how you can control your personal information.

1. Information We Collect

We collect various types of personal information to provide and improve our services. Personal information includes your name, email address, phone number, billing details, payment information, and any other details you provide when interacting with our services. Usage data includes IP addresses, browser types, device identifiers, timestamps, and information about your interactions with our Site, such as pages visited and navigation patterns. We also use cookies and tracking technologies to collect data on your preferences and browsing behavior for analytics, functionality, and targeted advertising.

2. How We Use Your Information

We process your personal information to provide, maintain, and improve our services, including customer support and personalization. We may communicate with you regarding updates, promotions, security alerts, and new features. Additionally, we use your information to comply with legal obligations, enforce our Terms of Service, and protect against fraud, abuse, and security risks.

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted third-party service providers who assist in service operations, such as payment processing, analytics, hosting, and customer support. Information may also be disclosed when required by law, in response to legal proceedings, or to protect our legal rights and safety. In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. While we take significant steps to secure your information, no system is entirely secure, and we encourage users to take precautions when sharing sensitive information online.

5. Data Breach Protocol

In the event of a data breach affecting your personal information, we will notify affected users and relevant authorities within the timelines required by applicable laws.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, resolve disputes, and enforce agreements. When no longer needed, data is securely deleted or anonymized.

7. Your Rights and Choices

Depending on your location, you may have rights under applicable data protection laws. You have the right to request access to the personal data we hold about you and to correct any inaccuracies. You may request the deletion of your personal data, subject to legal or contractual obligations. If you wish to opt out of promotional communications, you can do so by following the unsubscribe instructions in the email or by contacting us directly. If we rely on your consent for data processing, you may withdraw your consent at any time by contacting us at cs@quantfi.us. Where applicable, you may also request a copy of your data in a structured, commonly used format. To exercise your rights, contact us at cs@quantfi.us. We may require verification of your identity before processing certain requests.

8. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal data from children. If we become aware of such collection, we will take immediate steps to delete the data.

9. Data Processing and International Transfers

If we process personal data on behalf of third parties, we act as a data processor in compliance with applicable laws. If your data is transferred outside your country of residence, we implement appropriate safeguards, such as standard contractual clauses, adequacy decisions, or other lawful mechanisms to protect your data.

10. Retention Policy for Cookies and Logs

Cookies and server logs will be retained for a maximum of two years unless a longer retention period is required for security, compliance, or business operations.

11. Opting Out of Behavioral Advertising

If you wish to opt out of targeted advertising and tracking, you may do so through the Network Advertising Initiative’s Opt-Out Platform at https://www.networkadvertising.org/choices, the Digital Advertising Alliance Consumer Choice page at https://optout.aboutads.info/, or the Your Online Choices page for EU users at https://www.youronlinechoices.eu/.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, regulatory requirements, or technology. If significant changes occur, we will notify users via email or through a notice on our Site. We encourage you to review this policy regularly to stay informed.

For any questions or concerns about this Privacy Policy or your data rights, please contact us at cs@quantfi.us.

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